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KeyBank

2.8

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

185 Route 7 South, Milton, VT, 05468, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.87 reviews
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Heather White's profile image
Heather White 
4 years ago

Terrible terrible terrible. My account was compromised on June 1st, I was never notified via mail, email, phone, app, etc. no notifications then on August 1st my card was deactivated. I was told I would have to pay $25 to overnight it. The manager waived the feee since I was flipping out about my ACCOUNT BEING COMPROMISED FOR TWO MONTHS without notification. Six days later “my overnighted debut card” is still not here. The banker named Art was supposed to call me Monday with more answers as to why I wasn’t notified and what ... read more

Business response:

Hello Heather, we are sorry to hear about your experience. Please email your full name, billing ZIP code and phone number to keybank_help@keybank.com and reference case# 48120. Our Escalation Team will call you within 1 to 2 business days to review your concerns. Thank you.^CH 

Tiffany Leigh Hamlin's profile image
Tiffany Leigh Hamlin 
5 years ago
Tiffany Leigh Hamlin's profile image
Tiffany Leigh Hamlin 
5 years ago

KeyBank’s ATM in Essex Junction stole our $600 cash that was deposited. The atm froze while depositing and then spit out two receipts with no deposit amount on them. We immediately went into the bank to rectify the ATM error, and the bank manager refused to refund our money immediately. This business cannot be trusted!!! We had $600 cash and trusted that we could deposit it safely into KeyBank and have it immediately available to us for bills, but that has proven to be very untrue! The bank has no record of how much money we... read more

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.8 star rating with 7 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open on Monday at 9:00 a.m. 

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