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KeyBank

3.2

About this business

Location details

655 SW 152nd St, Burien, WA, 98166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:30 p.m.
SunClosed
3.227 reviews
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Keisha Stokes's profile image
Keisha Stokes 
a month ago

(BLACK WIDOW) Just left this branch where I specifically asked Eden Morse to order me a replacement card and she canceled my card altogether. I never once told her that my card was lost, on the contrary, I told her I had been using my phone and only needed a replacement. Upon leaving, I went to the store where I was unable to use my phone. When I arrived back at the branch, Eden insisted that I told her my card was lost. I did not. If all I could use was my phone, why would I cancel my card completely before a vacation when ... read more

Black Widow's profile image
Black Widow 
a month ago

If this were an isolated incident I would probably let it go but it is not. Each time I come to this branch and I'm helped by Eden Morse, I leave feeling dehumanized. She has not only done this to me but also my daughter. She has her favorites and we did not make the cut. Her tone is unpleasant when dealing with me and her demeanor suggests things I'd rather not believe. However, if I am not the only client that feels this way, there must be something to it. Today, I came into the bank to order a replacement debit card. I as... read more

Glen Gaidos's profile image
Glen Gaidos 
3 months ago

Great local Key branch, Anne, Eden, and Greg lead a very friendly and helpful team, they support local businesses, are full-service, and work hard for their customers! 

michael mackey's profile image
michael mackey 
6 months ago
Maxie BLUHM's profile image
Maxie BLUHM 
7 months ago

I was treated like British Royality.A satisfied customer. 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.2 star rating with 27 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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