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KeyBank

3.3

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

1360 Michigan Ave, Waterville, OH, 43566, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.38 reviews
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Diane Gagel's profile image
Diane Gagel 
on Google
a year ago

Worst bank I have ever dealt with. Don’t return phone messages. When I was dealing with closing my late husband’s accounts they made it as difficult as possible. Apparently there was a credit card debt they did not tell me about but immediately turned over to a collection agency. They never mentioned there was anything owed. If I could have given them a negative star I would have. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Worst bank I have ever dealt with. Don’t return phone messages. When I was dealing with closing my late husband’s accounts they made it as difficult as possible. Apparently there was a credit card debt they did not tell me about but immediately turned over to a collection agency. They never mentioned there was anything owed. If I could have given them a negative star I would have. 

Brandon Cook's profile image
Brandon Cook 
on Google
a year ago

So we went to the ATM to withdraw money. Upon attempting to withdraw the ATM shut down and swallowed our debit card and did not dispense the cash. However, our bank account with Chase was debited the money and a foreign ATM fee charged. No we are without money and debit card to go fto another bank. Upon speaking with a teller we were told we are about to close you need to call your bank. I also called customer service and was told to just call out bank. I was also told that the teller can give us back the ATM card but they r... read more

Barbara Kelly's profile image
Barbara Kelly 
on Google
2 years ago

My experience with the staff has been excellent. They go above and beyond with answering question or helping with whatever your banking needs are. 

Alexandra Townsend's profile image
Alexandra Townsend 
on Google
2 years ago

Everyone’s super nice at KeyBank and works hard to make sure everything is secure. I always love going in because everyone is so positive and holds great conversations. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.3 star rating with 8 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 6:00 p.m.  

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