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KeyBank

2.7

About this business

Location details

7400 W Ridgewood Dr, Parma, OH, 44129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.731 reviews
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A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

\$65 fees on the -\$2.53 balance of 5 days Key bank is one of the nice bank in US and I am happy with my account also. But recently I received letter from Key bank on the fee of \$65.50 for the negative balance of \$2.53 for 5 days. Unfortunately I didnt know the low balance of my account and just fill up the gas to my car at gas station. Anyway negative balance happened. I called to the Keybank to find any solution to wave the fee in fully or partially. The banker told me that same fee is applied to any minus balance regard... read more

A Yahoo Local User's profile image
A Yahoo Local User 
15 years ago

\$65 fees on the -\$2.53 balance of 5 days Key bank is one of the nice bank in US and I am happy with my account also. But recently I received letter from Key bank on the fee of \$65.50 for the negative balance of \$2.53 for 5 days. Unfortunately I didnt know the low balance of my account and just fill up the gas to my car at gas station. Anyway negative balance happened. I called to the Keybank to find any solution to wave the fee in fully or partially. The banker told me that same fee is applied to any minus balance regard... read more

A Yahoo Local User's profile image
A Yahoo Local User 
16 years ago

all the employees are friendly,helpful and eager to please. I always enjoy the interesting decorations displayed for the various holidays. This is a fun place to do business! The coffee is good too. 

A Yahoo Local User's profile image
A Yahoo Local User 
16 years ago

your tellers are unqualified,disrespecful in the sence of assisting customers in the simple act of check cashing. teller no.1 blond bimbo says i need 3pieces of id to cash a check teller stuck on herself (not very imppresive mary) tells me today its a my privalidge for me to have her cash my check how conseded can you get gal thats with affirmation from my legal advisors. I presented two pieces of identification and with legal affirmation. get off your high horse lady!!! 

A Yahoo Local User's profile image
A Yahoo Local User 
17 years ago

The Key Bank on BETHEL RD is awful!Everytime I get off 315 and stop into that bank without remembering how bad it is Im am disappointed yet again. I have yet to visit that bank without some hassle with my account, I then leave and stop at the bank on Franz Rd and I am completely satisfied. When you walk into the Key Bank on Cemetary Rd, or Franz Rd, you get a warm greeting, and a pleasant atmosphere! 

A Yahoo Local User's profile image
A Yahoo Local User 
17 years ago

i am trying to resolve this foregin charges each month they charge me between 25-65 dollars. i told them they said they will fix it & it never happen. its been 3 m onths now so finally i am changing bank to national city where they will print check free of charge & no monthly fees or any extras. 

A Yahoo Local User's profile image
A Yahoo Local User 
17 years ago

The worst bank on the planet. Cost me beaucoup \$\$ on one transaction because of their poor customer service. Treated our office personnel very poorly and didnt seem to care at all whether you were happy with their service or not. All charge fees out the wazoo. Do not go there. 

A Yahoo Local User's profile image
A Yahoo Local User 
18 years ago

I paid bills online! Those should have been the first transactions to go through! But instead, the very next day when I paid the bill they took that transaction as being first even though it was deposited manually. So when they finally put my bills through which should have been done first since it was done electronically and the day before they charged me 8 overdraft fees at 40 dollars each, and 10 dollars everyday that I remained over! Then When I called to get the problem fixed, the ppl. hung up on me and told me to try b... read more

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A Yahoo Local User 
18 years ago

the germantown family is very outstanding and unique and concern caring.luv u all tee 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.7 star rating with 31 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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