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KeyBank

3.9

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

3848 S State St, Ann Arbor, MI, 48108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.915 reviews
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Tom Meadows's profile image
Tom Meadows 
on Google
8 months ago

Great customer service. Efficient, and they pay attention to details I often forget. Highly recommend banking at the State St branch 

michelle baumgartner's profile image
michelle baumgartner 
on Google
a year ago

I needed to deposit a check and use the funds to pay vital bills, the clerk's manager helped me to deposit it and said that part of the funds would be available next day. The money was not available the next day so I stopped by to see what was going on and they placed a hold on the check for a week. I have been banking with Keybank my whole life and I have never had an issue like this. I am now unable to get the check back or cash it elsewhere and I have to wait a week for it to clear. There is no reason for this, I have alw... read more

Felixa Supit's profile image
Felixa Supit 
on Google
a year ago

The banker is very rude. I was just trying to open a business checking account. I told her that I have been banking with Bank of America already. However, she thought it was “confusing to her and it didn’t make any sense why I still wanted to banking with key bank” I explained that I had a plan to open account with my daughter who lives in Ann Arbor. I guess my explanation was not good enough. I was not welcomed at all. It was a sign to “stay away with this Bank”. 

Language_ Express's profile image
Language_ Express 
on Google
2 years ago

Very professional staff, all covid conscious. Which is wonderful with everyone being so sick at the moment. Also several helpful insights to grow and maintain a healthy credit score. Definitely recommend this location over others. 

LickyGeng the 4th's profile image
LickyGeng the 4th 
on Google
2 years ago

Very professional staff, all covid conscious. Which is wonderful with everyone being so sick at the moment. Also several helpful insights to grow and maintain a healthy credit score. Definitely recommend this location over others. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.9 star rating with 15 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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