KeyBank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

KeyBank

2.4

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

101 Dolson Ave, Middletown, NY, 10940, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.423 reviews
Select a rating
Joe Durbin's profile image
Joe Durbin 
on Google
11 months ago

In the beginning of this week I came to open up a account at this Middletown, NewYork location. Their is a worker with a nose piercing that made me very uncomfortable being overly friendly and flirty. So I bring my concerns to the branch manager. When doing so the branch manager and the employee give me an attitude after they talked together. So I took my business elsewhere . 

Julie Cable's profile image
Julie Cable 
on Google
11 months ago

Today I went to key bank over in Middletown , NY and the People that works their were very rude and they always have some sort of issue!! the business here SUCKS and the employees are very rude I’m HIGHLY UPSET && Felt DISRESPECTED!!! 

Shahid Din's profile image
Shahid Din 
on Google
11 months ago

I went open up a account and the staff was very rude. No one came and helped me for a hr. They were speaking with each other in spanish and cared less about the custimer. It seeme like after covid, everyone lost their mind. Customer satisfaction is a thing of the past. Very immature people working here, especially the Branch Manager. 

Ada Carreras's profile image
Ada Carreras 
on Google
a year ago
Reggie Miller's profile image
Reggie Miller 
on Google
a year ago

Several times stopping at this branch when seeing family in Middletown. Overall staff members friendly and professional and courteous. Any business I needed to get done was in and out quickly without any issues. Been with key bank for a number of years even when attending transactions I needed to take care of at different key bank branches. Yeehaw! Yeehaw!😊 

View all google reviews

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.4 star rating with 23 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com