KeyBank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

KeyBank

2.3

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

6716 Pittsford Palmyra Rd, Fairport, NY, 14450, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.315 reviews
Select a rating
Matt Tyler's profile image
Matt Tyler 
on Google
8 months ago
Lenard's profile image
Lenard 
on Google
10 months ago
Salak's profile image
Salak 
on Google
10 months ago
Radhika Shukla's profile image
Radhika Shukla 
on Google
a year ago

The worst customer service experience. The Bankers and the Bank Manager do not respect people's times. They also give you incorrect or incomplete information. Please train your bankers to provide accurate information. Also, customer service tip: if there is a problem, don't repeat the problem to the client by bringing in your manager. Try to work out a solution instead of repeating the issue. 

Daniel's profile image
Daniel 
on Google
a year ago

Nothing but poor experiences from this bank thus far. I set up an account for an HSA through my employer and figured... Why not ill use this as a secondary account plus they have an incentive for signing up. Win-win I suppose. Unfortunately, they have been a headache since I began. It started with the person opening my account never ordering a debit card, then the bank giving me a hard time about actually honoring the incentive they offered for choosing them. From there I found out their customer service is horrible. Working... read more

View all google reviews

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.3 star rating with 15 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com