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KeyBank

3.0

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

714 W Market St, Akron, OH, 44303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.027 reviews
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Apo llo's profile image
Apo llo 
on Google
3 months ago

Total incompetence from the branch level to the back office. Tried multiple ways to set up a new checking account with direct deposit online, including with my: - Valid U.S. Passport -State I.D. - Proof of Residence -Physical copy of the promotional After it didn't work setting it up online [twice, and I met all the requirements, it's basically a glitch in their system]... I then called the branch and they --explicitly-- told me to come in m person and would honor the promotional. So I drove 30 minutes round trip to Akron.. ... read more

Ron G's profile image
Ron G 
on Google
6 months ago

I've been with Key for over 10 years and I can't recall any negative experience. The employees have always been friendly and extremely helpful at any branch I've visited. My only gripe is that we need one in Barberton. The closest one is 10 minutes in the opposite direction of all my normal travel routes and they smack my pee-pee when I withdraw cash from one of those gas station ATMs or somewhere that isn't a Key branch. Maybe some day they'll open one nearby or forgo the "regional ATM fee" on top of what the machine is alr... read more

Andy Ford's profile image
Andy Ford 
on Google
7 months ago

They steal your money and won’t return it. I’m out $7,000. Do not bank with these thieves. 

Brandon James's profile image
Brandon James 
on Google
8 months ago

Everyone was very kind and it was a pleasure working with multiple bank tellers to the banker! Would highly recommend Key Bank! 

Donald Younker's profile image
Donald Younker 
on Google
11 months ago

“Max” was the teller, he could not of been more unfriendly - I asked very simple questions, how long does it take to get currency and what are the fees’ - He was just ridiculous, so ridiculous, I just left. I then drove all the way across town to the other Key branch in Cuyahoga Falls. They were wonderful ! 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3 star rating with 27 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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