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KeyBank

2.6

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

320 Orchard Park Rd, West Seneca, NY, 14224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.622 reviews
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John Monaco's profile image
John Monaco 
7 years ago

So on 11/17 I deposit a check in my fee bank checking account from another bank (Citizens) and today I get a letter from fee bank saying they were putting an extra long hold on the check because THEY THINK THE CHECK WILL BE UNPAID!! Total number of hold days 9! What gets me is the check already cleared Citizens! I will have access to my money on 11/16! As soon I refinance my piece of crap fee bank mortgage I'm out of there! Use the red key my &>÷! 

John Monaco's profile image
John Monaco 
7 years ago

So on 11/17 I deposit a check in my fee bank checking account from another bank (Citizens) and today I get a letter from fee bank saying they were putting an extra long hold on the check because THEY THINK THE CHECK WILL BE UNPAID!! Total number of hold days 9! What gets me is the check already cleared Citizens! I will have access to my money on 11/16! As soon I refinance my piece of crap fee bank mortgage I'm out of there! Use the red key my &>÷! 

Brenda Scabrini Shepard's profile image
Brenda Scabrini Shepard 
8 years ago

This is more about key bank in general....first after nearly an hour of my time trying to make a credit card payment online and having no success, I then directed my husband to call the toll free number to make the payment. ...he was on hold for over a half hour to only be told he was not authorized to make a payment....what crap!!!! I have never heard of a bank not accepting a payment....who cares who is making the payment as long as you get the payment. ...on monday I will be looking for a new bank, and I will be transferr... read more

Peter Gemmati Jr.'s profile image
Peter Gemmati Jr. 
8 years ago

Poor customer service! I advised teller of issues not being able to access my account or deposit money (transferred from first niagara). I was told I could speak with someone who would help me. A woman walked by said we will be with you shortly, I sat there for 1/2 hour and no one even acknowledged me. I took all the precautions to make sure this was a smooth transition and it was anything but. I recieved contradictory information from first niagara, key bank, and key bank customer service 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.6 star rating with 22 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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