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KeyBank

3.0

About this business

Location details

7830 NE Bothell Way, Kenmore, WA, 98028, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:30 p.m.
SunClosed
3.030 reviews
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respect to be respected's profile image
respect to be respected 
a month ago

Dispute or not they won't return your money they have lame excuses and worst communication and thier customer service sucks and the bankers are so unprofessional I closed my account and out so disappointed I don't recommend anyone to this bank 

Ge Marcus's profile image
Ge Marcus 
4 months ago

This is truly the worst bank and branch I have dealt with in my life. Brought in a mailer with $500 checking account bonus back in May 2025 to open, six months passed and I still have not received the promised bonus even after completing all requirements within the timeframe. The banker initially did not add the promo code, then when I brought this up with the branch manager Sherri, the back office proceeded to add the wrong promo code to my account, which made me ineligible to the bonus. It is still not resolved as of Novem... read more

Jake Leisure's profile image
Jake Leisure 
8 months ago

I signed up for an account and was promised a bonus if I opened the account by a certain date and fulfilled certain requirements. I opened the account on the last day of the offer and received an email stating as much after I was told that I opened the account outside of the promotional window. After presenting the email showing the account was opened on the last day of the offer, they still refused to pay out the bonus. This was after I deposited many thousands of dollars which I was unable to collect interest on as they sa... read more

Zachary Cooper's profile image
Zachary Cooper 
10 months ago

Sherri Lo and her team was very good to me I want to thank them very much good job Sherri Lo at the Kenmore branch 

Alexandre Beltran's profile image
Alexandre Beltran 
a year ago

Best customer service ever!! 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3 star rating with 30 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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