This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
12604 Totem Lake Blvd NE, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
Had a large check I was depositing at the drive through and with the construction next door I couldn’t hear what the teller was saying. When I went inside to ask my question I spoke to a different teller who was answering my question. The first teller came over with an eye roll and actually said “like I already told you....” Really? This is customer service. No Cherukr. It is not. Unsatisfactory.
Business response:
Hi Justin, that is not the type of experience we want our clients to have. Please send an email with your phone number to keybank_help@keybank.com We would be happy to call to get the necessary details so we can look into this for you. Thank you!^CH
Had a large check I was depositing at the drive through and with the construction next door I couldn’t hear what the teller was saying. When I went inside to ask my question I spoke to a different teller who was answering my question. The first teller came over with an eye roll and actually said “like I already told you....” Really? This is customer service. No Cherukr. It is not. Unsatisfactory.
I know you guys didn't hire me because the Totem Lake (Kirkland, WA) Branch Manager didn't like it when I said I don't like to be micro-managed and she said she WAS a micro manager, which is fine, but isn't it Key Banks policy to notify their interviewees of their hiring managers decision? I have never heard anything back from you guys even though reached out to me for a position through LinkedIn, I didn't apply to work for Key Bank. Thanks for contacting me for a position but the professional thing to do is to contact us an... read more
KeyBank has a 2.8 star rating with 34 reviews.
KeyBank is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com