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KeyBank

2.4

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

12604 Totem Lake Blvd NE, Kirkland, WA, 98034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:30 p.m.
SunClosed
2.428 reviews
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Justin Rose's profile image
Justin Rose 
6 years ago

Had a large check I was depositing at the drive through and with the construction next door I couldn’t hear what the teller was saying. When I went inside to ask my question I spoke to a different teller who was answering my question. The first teller came over with an eye roll and actually said “like I already told you....” Really? This is customer service. No Cherukr. It is not. Unsatisfactory. 

Business response:

Hi Justin, that is not the type of experience we want our clients to have. Please send an email with your phone number to keybank_help@keybank.com We would be happy to call to get the necessary details so we can look into this for you. Thank you!^CH 

Justin Rose's profile image
Justin Rose 
6 years ago

Had a large check I was depositing at the drive through and with the construction next door I couldn’t hear what the teller was saying. When I went inside to ask my question I spoke to a different teller who was answering my question. The first teller came over with an eye roll and actually said “like I already told you....” Really? This is customer service. No Cherukr. It is not. Unsatisfactory. 

Keith Sergio Samuels's profile image
Keith Sergio Samuels 
8 years ago

I know you guys didn't hire me because the Totem Lake (Kirkland, WA) Branch Manager didn't like it when I said I don't like to be micro-managed and she said she WAS a micro manager, which is fine, but isn't it Key Banks policy to notify their interviewees of their hiring managers decision? I have never heard anything back from you guys even though reached out to me for a position through LinkedIn, I didn't apply to work for Key Bank. Thanks for contacting me for a position but the professional thing to do is to contact us an... read more

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.4 star rating with 28 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 6:00 p.m.  

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