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KeyBank

2.9

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

26380 Great Northern Shop Center, North Olmsted, OH, 44070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.931 reviews
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Amy Chappel's profile image
Amy Chappel 
on Google
3 months ago

Great group of tellers! Personable, professional and efficient! 

Margie stasik's profile image
Margie stasik 
on Google
8 months ago

Always helpful. Provide information and up to specialists to optimize your $ 

Nichole Layhew's profile image
Nichole Layhew 
on Google
8 months ago

Abysmal. Truly traumatizing. Terrible customer service, poor treatment of clients. 

Diana D.'s profile image
Diana D. 
on Google
11 months ago

I'd never bank at KeyBank if this is the type of customer service they offer. My mom passed away and I went to close her bank account. I had with me the notarized form from the probate court. The customer service woman I spoke with bluntly said she can't close the account without a copy of the death certificate. I left work early the following business day to get there before they close to take the probate court form along with a copy of the death certificate. When I got there, she said, "Did you bring the death certificate?... read more

Nick Angelo's profile image
Nick Angelo 
on Google
a year ago

After I revealed to the teller that I owe back child support, she reported me. My funds were seized. I have been a Key customer for four years without issue until I came to this branch and revealed my business to the teller. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.9 star rating with 31 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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