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Keybank

2.9

About this business

Location details

1815 Portland Rd, Newberg, OR, 97132, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.923 reviews
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Robert Meyer's profile image
Robert Meyer 
on Google
a week ago

Horrible customer service Matthew the manager needs massive customer service classes. I was convinced to sign up because my work goes through here, and I'd get all these benefits. they proceeded to lie about no overdrafts. after calling and getting it removed they hit me with an atm fee, four weeks after last atm use. since my account was empty on the very correct assumption I was leaving, it caused more overdrafts. also this holding period is ridiculous. Would rate negative stars if possible 

Rick Murray's profile image
Rick Murray 
on Google
2 weeks ago

After reading the reviews, you would think I would have second thoughts about banking at KeyBank, not the case. Every time I’ve gone into KeyBank, I’ve only seen excellent customer service and experience it myself. Management and staff has changed over the past few years and it’s only improving. I’m acknowledged if there’s a wait or instantly helped. I’m a semi difficult customer and they always satisfy my needs. I highly recommend KeyBank! 

Todd Billick's profile image
Todd Billick 
on Google
a month ago

My overall experience at key bank has been mediocre at best. But I will say their holding policies are absolutely terrible! On more than one occasion I have deposited money into my account, and because of their policies my family gets screwed over! Were a poor single income family, and their policies have perpetually screwed my family over. I will be switching banks as soon as possible, and do not recommend this bank to ANYBODY! Especially if you are under financial constraints! ​ 

Misty Rodney's profile image
Misty Rodney 
on Google
7 months ago

Very friendly staff, easy to work wirh 

Andre Jonel Gonzales's profile image
Andre Jonel Gonzales 
on Google
a year ago

Great place and friendly people! 

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Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 2.9 star rating with 23 reviews. 

When is Keybank open?

Keybank is closed now. It will open on Monday at 9:00 a.m. 

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