Keybank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Keybank

2.7

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

205 E National Rd, Dayton, OH, 45377, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.716 reviews
Select a rating
adam schwab's profile image
adam schwab 
on Google
3 months ago

The process of obtaining a preapproval letter for a loan has been incredibly frustrating. I lost the opportunity to purchase a property due to what I believe is a lack of understanding and poor communication from the loan officer, Thomas Flory. I was misinformed about the required documents, with different information provided at each step instead of being asked for everything upfront. There were also false promises about the timeline. It has now been two weeks, and I still don’t have a preapproval letter, despite being told... read more

Steve Hale's profile image
Steve Hale 
on Google
a year ago
Derek Pursell's profile image
Derek Pursell 
on Google
a year ago

I came into town to help my mom move and KeyBank has been very unprofessional and has pushed the closing date back twice due to them being unprepared. If you must go through them, if you get Thomas Flory as your Loan Officer, request a change immediately cause your timetable will not be followed and he will tell you your time is not important. He has specifically stated "Well I'm sorry things just aren't going your way Michelle." in a very condensending tone. Would not recommend this location for home selling/purchasing. 

Michelle Farris's profile image
Michelle Farris 
on Google
a year ago

I am a homeowner/realtor who recommend the $5,000 grant program to the buyer of my home with Loan Officer Thomas Flory. He has not communicated effectively a closing date or gave updates on a consistent basis. When I contacted him July 24th in regard to closing Aug 28th (which he agreed to be possible) he informed me he didn't promise that. I asked why he didn't update the buying agent and he informed me why would he if he didn't have an update to give. My response was that I had a home I was buying and had movers scheduled ... read more

Jeremy Sutter's profile image
Jeremy Sutter 
on Google
a year ago

This bank has done very little to make things right. I was a tornado victim who lost his house and everything I owned. After I built my house they decided to charge me for the year my house did not exist. So my Mortage went up 600 a month for a year straight. The bank blamed the auditor and the auditor is blaming the bank. I have been trying to figure this for over a year now. They are just shrugging it off and even ignoring my calls/emails. I have provide proof to them many times. I provided an explanation pictures, dates a... read more

View all google reviews

Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 2.7 star rating with 16 reviews. 

When is Keybank open?

Keybank is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com