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Keolis Commuter Services

2.0

About this business

Location details

470 Atlantic Ave, Boston, MA, 02210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.0105 reviews
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Jennifer O'Donnell's profile image
Jennifer O'Donnell 
3 months ago

I understand that there was a massive snow storm but, if your trains are not going to go to the final stop please let people know about it beforehand. Today myself and other passengers were told to get off the train at TF Green Airport that it was the last stop. No shuttle busses. Just the see you later bye. I find this very unacceptable. This is not how you run a company and expect people to come back and use the service again. I will not be coming back for a very long time if at all. I am stranded at the airport. 

Thomas of Effingham's profile image
Thomas of Effingham 
7 months ago

The absolute worst performance, worst attitudes, and shitty service. Would rate lower if possible. 

Jackie Times's profile image
Jackie Times 
8 months ago

I don’t know how you train your employees but you are failing badly! One of your employees was about to destroy my bicycle on the train last Tuesday night when I took the commuter rail at 8:15 pm from Braintree to South Weymouth. As I sat down I left my bike over the wall and this employee, a black man with fit build dressed in a keolis uniform grabbed my bike and slammed it aggressively against the floor about to break down my bike components, a bike that is worth 1200 dollars. As the bike didn’t stop still he went to the o... read more

C.J. Kaczmarek's profile image
C.J. Kaczmarek 
8 months ago

First of all, see if you qualify for a TAP pass so you can give these clowns the least amount of money possible. They're inept, incompetent, and inferior to any other public transportation service. They just have a monopoly on operations. If you aren't going to the end of the line, don't bother with a ticket, they don't check until the last few stops and even then they only check on about half my rides. The trains are usually filthy and prone to breaking down at any moment, the bathrooms are especially horrendous. The season... read more

fryburgd's profile image
fryburgd 
9 months ago

Joke of a train system 

Frequently asked questions about Keolis Commuter Services

How is Keolis Commuter Services rated?

Keolis Commuter Services has a 2 star rating with 105 reviews. 

When is Keolis Commuter Services open?

Keolis Commuter Services is open now. It will close at 6:00 p.m. 

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