Kentex

Christy C 

on BBB

3 months ago

I purchased an air mattress from Family Dollar the day after Christmas as a temporary solution until my new furniture arrives. Unfortunately, it turned out to be a waste of money. The first night I used it, the mattress went completely flat while I was sleeping. I re-inflated it, but the same thing happened the next night. It simply would not hold air.When I tried to return it to Family Dollar, the associates informed me they couldnt accept returns for this item due to a warning on the box stating it must be returned directl... read more

Mandy A 

on BBB

2 years ago

On 03/03/2023 I bought an air mattress at ****** *****r for guests arriving 03/11/2023. It was $30.00 before 7% sales tax. Mind you, nowhere on the isle, in fact nowhere at all in the store, receipt, person checking me out told me anything about the extremely ridiculous return policy for said air mattress that Kentex Corp. enforces on their customers without clearly informing before hand. I aired bed day before guest came and it would not maintain its structure and deleted after several attempts. I went back two days later w... read more

Latoya O 

on BBB

2 years ago

I think the products are good!I purchased on December 16,2022 Today is Decenber20,2022 I went to ****** ****** ***** on December 19,2022 to return product.The employee said I have to call the corporation.The phone number and website is on the box ,with the process to receive refund.I called the corporation. Recorded the conversation.She said I'm not going to get my refund it's family dollars fault.Its not It's her fault.Then I called the better business bureau in the state of Ohio next I called the state of Louisiana.Im onli... read more