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Kellogg Community Credit Union
- Credit Unions
- Brownlee Park, MI
About this business
Commercial Investment Services
Location details
41 2nd St, Brownlee Park, MI, 49014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always have friendly, efficient personnel whenever I visit my local branch.
**************** is rude, disrespectful, and abrupt.A manager never called me back to follow up on a customer service issue.
The credit union preys on the elderly with their “courtesy pay” feature. They allow their “members” to overdraft their accounts on a regular monthly basis because they know they will receive government assistance. Not to mention each transaction that occurs, these elderly customers are charged a $30 fee. As a previous employee and since customer their lack of effort to assist me is astounding. Nicole, Karla, Debbie, Teresa, and the “dispute” team are the most unprofessional “professionals” I've ever encountered. I was denied... read more
Business response:
Kellogg Community Credit Union (KCCU) extends its appreciation for notifying us of your complaint. In reviewing our records, the transaction in question is a recurring transaction, authorized by you, which has been posting to your account for several months. When a dispute was initiated on the most recent payment, we requested documentation to show your revocation of said authorization to assist you further. Your refusal to provide this information has limited our ability to assist you with next steps. Please know, we are ha... read more
I wouldn't trust my money here. Closing all my accounts due to security issues. Have had my debit card reissued multiple times and when I was victim of a fraudulent check, I was made to pay the balance plus the return check fee, which they then tried to further profit from by offering me an unsecured loan to cover the balance.
Frequently asked questions about Kellogg Community Credit Union
How is Kellogg Community Credit Union rated?
Kellogg Community Credit Union has a 3.3 star rating with 30 reviews.
When is Kellogg Community Credit Union open?
Kellogg Community Credit Union is closed now. It will open at 9:00 a.m.
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