rickycholder on Citysearch 12 years ago
08/01/2011, 22:03 PM
if only words could do justice – as my headline says i'm not sure words can do this place justice but i am going to try, keepsake floral claims to be a professional flower preservation company, in the process of claiming to be such if you speak to one of there consultants they will inform you that keepsake will preserve your flowers in a lifelike manner that will last a lifetime, if they believe the claims they have made are true then i would hate to see what they call below standard or untrained flower preservation. my wife sent her wedding bouquet to this place to have it preserved and put into a shadow box, we paid nearly $600.00 for this service, when the flowers were completed and returned to my wife and i we were both stunned to find that upon opening the shipping box her flowers came in that the flowers looked dead and not at all life like. upon contacting keepsake we spoke to Dana the owner who apologized and said if we would send the flowers back they would fix them (getting to this point took alot of effort arguing and threatening, so much that i would have to spend the day writing it all so just imagine the stress of someone shooting your grandma in the hip and then running her over 3 or 4 times and then claiming it wasnt there fault) keepsake sent a return label and we sent the flowers back, after keepsake got the flowers Dana called and explained to my wife that keepsake had forgotten to put a second coat of paint on the flowers, however they also said that several pettles on the flowers were damaged and that they had to go in and replace them, if they just forgot a little pain then why did they have to replace petals? Today 10 months almost to the day after our wedding my wife and i recieve the supposedly completed life like flowers and imagine that they still look like some drunk guy put them together jumped in his truck and put them in a pretty box. I will never recommend this depressing excuse for a professional business to anyone and i will do everything in my power to make sure they dont do this to anyone else.