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Kate Spade
- Retail
- Troy, MI
About this business
Location details
somerset collection, 2801 W Big Beaver Rd C-149, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent service and care by Mariam and staff. I bought a gift and I am always picky about little defects if any to the product. I asked Mariam to kindly grab a new purse from the back as it was a gift and I wanted to make sure it was pristine. Mariam was so helpful and patient and I decided to go ahead with the purchase. From the moment she started helping me to the end, I had a great experience. She carefully wrapped the purchase and was very meticulous with the tissue paper and box and treated the product with great care... read more
So I went into Kate spade looking for a purse for Mother's Day wasn't greeted or wasn't asked for help they just stared at me and my significant other probably because the way we were dressed. They were talking to each other in a small clique. It also wasn't busy either. I was interested into buying a purse but their service was giving rude so didn't feel like giving them any type of commission or compensation.
I had the greatest experience there all thanks to Maryam!!! I unfortunately had a warranty issue and the bag was a Mother’s Day gift. It was now sold out almost everywhere at every location, every state, and Maryam called all of the stores that showed they “might” have one left until she found the bag for me!! She was in constant communication with me the whole time too! She had the other store ship the bag to their location and let me know as soon as it came in, Which was very fast by the way! I went there that weekend to p... read more
The staff is amazing, very knowledgeable and eager to help.
Frequently asked questions about Kate Spade
How is Kate Spade rated?
Kate Spade has a 4.3 star rating with 35 reviews.
When is Kate Spade open?
Kate Spade is closed now. It will open at 10:00 a.m.
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