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Karoo

3.8
121 reviews
|Optometrists|Atlanta, GA 30308

650 North Avenue NE #103, # 103, Atlanta, GA 30308

(404) 875-2766

https://www.eyecarecenteratlanta.com/

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About

We believe in making every customer of ours feel at home in our state-of-the-art office by taking a personalized approach to our patient care. Your family will experience our warm hospitality at each visit. Our eye clinic creates original designer eyeglasses for all ages. In addition to glasses, we also offer frame repair and custom frames. Stop in today!

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Karoo > Review link

Nidhi S. review for Karoo
Nidhi S. on BirdEye

2 years ago

09/25/2019, 11:59 AM
I visited them for an eye examination when I was visiting ATL few weeks ago. The front desk ladies need to keep their attitude in check. Overpriced services and premium. Despite repeatedly asking them to mail my prescription at my email address, took them 3 days and 6 calls to have it in my inbox. Their excuse was that they are pretty busy and can't email me my prescription. On top of that, I repeatedly told them that I was going to order my contacts/glasses ONLINE. They put excessive holds (totally out of line) on my insurance so when I actually ordered by contacts online, the order got declined. In my 7 years of using other eye care services provider, I have never encountered that issue. If you are that busy and soooo occupied to give your customers even 10% attention, please don't take on new customers. Simple.
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