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400 Austin Avenue, Waco, TX, 76701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In a world of chatbots, AI call operators, and long wait times to reach customer service, July Business Services is truly a jewel. Rarely—if ever—do I spend more than 10 minutes resolving an issue or getting an answer, and I always speak with a real person who is helpful and knowledgeable. On the rare occasion when an answer isn’t immediately available, I’ve consistently received a timely call back with a resolution. I felt compelled to share this review because, in a time when so much feels unstable and communication can be... read more
I had a very poor experience with July Business Services related to my retirement plan distribution. I initiated a distribution and was told it would take 7–14 days, but it took more than 30 days before any payment occurred. When the payment finally arrived, the amount was significantly wrong — I received around $1,445 instead of my vested balance of about $6,009 — and no calculation statement was provided to explain the discrepancy. Communication throughout was extremely poor. I had to personally follow up through the TPA a... read more
These guys don't care about customers. They drag their feet with your money. Customer service is pointless In this company.
If I could less than 1 star I would. If you are a small business owner do not give yourself the headache of working with July Services. The details of the plan, ie the fees, were misrepresented. The website had many problems and was difficult to use. They wanted the personal data of employees in my business that never even used their services. I decided to terminate the plan because it seemed fraudulent and wasn’t providing value to my employees. It was also making my role as a business owner more difficult. They have drug o... read more
They charge outrageous fees over something that they can help prevent. If my account isn’t able to work I should be able to update it to one that does and not be charged a extra $50 each account. The communication is terrible. They make the process miserable all around. I didn’t choose them and I never will.
July Business Services has a 3.9 star rating with 119 reviews.
July Business Services is closed now. It will open tomorrow at 9:00 a.m.
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