Julie Herrmann HomeStreet Bank

Paul Hanson 

on Google

2 weeks ago

I recently received exceptionally good service from bank teller Matt at the Lynnwood, WA Mechanic's Bank. He personally attempted to obtain and print out a new bank debit card for me instead of me having to go through the bank's out of state admin office. It took a lot of hard work on his part. But he was able to print a new bank debit card for me, saving me the usual 7 to 10 business days of waiting for it to be mailed. This kind of employee dedication and hard work make me a very happy Lynnwood Mechanic's Bank customer. Wa... read more

PS Pundit 

on Google

3 years ago

i needed to withdraw my CD at maturity, and asked that they either mail me a check, or transfer the proceeds to my checking account...they refused, and said i needed to come into the branch to physically pick up the check (i've used other banks where this was not a problem)...i was out of state at the time, but they still would not release the funds and rolled it over into a new CD, without my permission...i had to go into the branch when i returned and pay a penalty to withdraw the funds! i will NEVER bank with them again!! 

Andy Nguyen 

on Google

4 years ago

Becka, very bad and amateur cus rep, tried to make sure the bank charged you fee correctly even if fee was ridiculous and would try to blame customer error. Very shady practice, in my opinion. BE aware!! SWITCH TO BIG BANKS. 

Nat McLaughlin (Natalie) 

on Google

4 years ago

ATM always broken and cardless cash never works.