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Jovia Financial Credit Union

3.5

About this business

Location details

648 Hempstead Turnpike, Franklin Square, NY, 11010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.539 reviews
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William Herlihy's profile image
William Herlihy 
5 months ago
Jalisa Sargeant's profile image
Jalisa Sargeant 
a year ago

Male rep viewed me waiting at the front kiosk, but instead of acknowledging me, he quickly approached the white customer who entered 8 minutes after me. Drive thru service is excellent. 

Stephanie Smith's profile image
Stephanie Smith 
a year ago

After two weeks of traveling & a bachelorette party, I inevitably had my card flagged for fraud. Although the person I spoke with from corporate JOVIA Customer service was as useful as a fork in a bowl of soup, the staff at Jovia Financial Credit Union in Franklin Square are outstanding. I was very fortunate to be helped by Albert. As anyone can imagine, when you’re account is locked and bills need to be paid it can be extremely frustrating. Albert greeted me with a soft tone & nice smile. Within minutes everything was recti... read more

Jennifer Ibarra's profile image
Jennifer Ibarra 
2 years ago

Second time and last time I go to this location. There a male rep there that is so rude I couldn't tell his name because I didn't see his name tag. I spoke with customer service before going to the branch they told me I can go in to get a card printed. I went in recently 2 weeks ago to get a debit for the person that is joint in my account. The male rep gave me a big issue about it was not friendly looks like he hates job. In the end I couldn't get the debit had to be mailed he told me would take 3 to 5 days. Till this day s... read more

mj v's profile image
mj v 
2 years ago

Frequently asked questions about Jovia Financial Credit Union

How is Jovia Financial Credit Union rated?

Jovia Financial Credit Union has a 3.5 star rating with 39 reviews. 

When is Jovia Financial Credit Union open?

Jovia Financial Credit Union is closed now. It will open at 9:00 a.m. 

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