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Jovia Financial Credit Union
- Finance
- Franklin Square, NY
About this business
Why us? Because with Jovia on your side you can save more, earn more and lead the life you want with convenience and optimism. That’s why we call it banking on the bright side. We are a credit union, which means we’re like a bank, only better. We have all the services of any big bank, but our rates are better and our fees are lower. Simply put, we make your hard-earned money work harder for you so you can do more at home, at work, or on vacation. But we also provide the kind of personal service big banks can&rsqu... read more
Location details
648 Hempstead Turnpike, Franklin Square, NY, 11010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Male rep viewed me waiting at the front kiosk, but instead of acknowledging me, he quickly approached the white customer who entered 8 minutes after me. Drive thru service is excellent.
After two weeks of traveling & a bachelorette party, I inevitably had my card flagged for fraud. Although the person I spoke with from corporate JOVIA Customer service was as useful as a fork in a bowl of soup, the staff at Jovia Financial Credit Union in Franklin Square are outstanding. I was very fortunate to be helped by Albert. As anyone can imagine, when you’re account is locked and bills need to be paid it can be extremely frustrating. Albert greeted me with a soft tone & nice smile. Within minutes everything was recti... read more
Second time and last time I go to this location. There a male rep there that is so rude I couldn't tell his name because I didn't see his name tag. I spoke with customer service before going to the branch they told me I can go in to get a card printed. I went in recently 2 weeks ago to get a debit for the person that is joint in my account. The male rep gave me a big issue about it was not friendly looks like he hates job. In the end I couldn't get the debit had to be mailed he told me would take 3 to 5 days. Till this day s... read more
I felt super discriminated against by the lady at the reception, I don't speak English, she made me wait, and when I was standing there she was not kind enough to tell me can you sit down, I told her that if the Spanish speaker arrived in 10 minutes and she told me that's it. possible, that is not a response or treatment towards another person of a different race, and who does not speak English. Terrible attention from the lady
Frequently asked questions about Jovia Financial Credit Union
How is Jovia Financial Credit Union rated?
Jovia Financial Credit Union has a 3.4 star rating with 38 reviews.
When is Jovia Financial Credit Union open?
Jovia Financial Credit Union is open now. It will close at 5:00 p.m.
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