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Jones boys Saddlery & Western Wear

4.0

About this business

Location details

1959 Gaetz Ave, Red Deer, AB, T4R 1Z4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.062 reviews
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Bryce Bowness's profile image
Bryce Bowness 
on Google
a month ago

Went into Jones boys for boots and a hat. The sales lady had a bad attitude and lacked customer service. I thought about just walking out but liked the boots so bought them. Considered grabbing a hat then thought to myself why would I bother supporting such a low effort employee. The owner needs to invest in training otherwise who in their right mind would spend money here. I definitely won’t be coming back. Only getting a two star because the store seemed to have good selection and although she was condescending she did see... read more

evie b's profile image
evie b 
on Google
2 months ago

Halfway decent experience here! The dark haired girl was beyond kind and helpful! However the blonde girl asked if I needed help and I said no we’re good and she continued to talk down to me and my partner and be snarky and rude. Definitely just need to work on attitude or leave us be 

Rosa Hofer's profile image
Rosa Hofer 
on Google
9 months ago

Terrible customer service. Was told I could return a pair of shoes for credit on my card. When I showed up, they said they know nothing about my call. And I did talk to 2 staff members. So terrible service. 

Kimberly Hofer's profile image
Kimberly Hofer 
on Google
9 months ago

Terrible customer service. Buyer beware. 

Alison Pearson's profile image
Alison Pearson 
on Google
10 months ago

I made a $800 horse tack purchase at the Red Deer location and it was not what I needed. I went to return the purchase and was told they don't do returns. They only do store credit or exchange. I asked if I could use the credit online as I live 4.5 hours away but was told NO its only in store. I was NOT HAPPY about this. There is a small sign at the till that I did not see. WHAT STORE in this day and age doesn't take RETURNS? I guess it was my fault for assuming. They were NOT accommodating what so ever! To make matters WORS... read more

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Frequently asked questions about Jones boys Saddlery & Western Wear

How is Jones boys Saddlery & Western Wear rated?

Jones boys Saddlery & Western Wear has a 4 star rating with 62 reviews. 

When is Jones boys Saddlery & Western Wear open?

Jones boys Saddlery & Western Wear is open now. It will close at 6:00 p.m.  

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