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Johnston County Public Utilities

2.0

About this business

Location details

309 East Market Street, Smithfield, NC, 27577, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.075 reviews
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Liberty's profile image
Liberty 
a month ago

It's very unfortunate there isn't a payment plan of some sort. It's either you have the money for your bill or it's an immediate shut off. There are barely any places for utility assistance that have funds most of the time. 

T. Instructor's profile image
T. Instructor 
2 months ago

Zero stars! Horrible, awful, and typical governmentDo not pay by check! They do not post your check for at least two months after you pay. They shut off my water even though I have paid every payment on time. Then without notice they put a boot on my water meter. I called and they took payment by phone, stating, “We really only take payments by phone, because there’s only one person who processes the checks” seriously? Then why send people invoices in the mail for check payment? 

martey miller's profile image
martey miller 
3 months ago

Very nice people that work the front desk. 

Franco p's profile image
Franco p 
5 months ago

Great service , easy to pay my bill on line. Nothing to complain! Man I love this country. 

Chris Underwood's profile image
Chris Underwood 
5 months ago

Only utility provide in Nc requiring owners to spend $30 to set up owner policy they will not use so that a renter can then set up account number . Reporter to BBB and state of NC 

Frequently asked questions about Johnston County Public Utilities

How is Johnston County Public Utilities rated?

Johnston County Public Utilities has a 2 star rating with 75 reviews. 

When is Johnston County Public Utilities open?

Johnston County Public Utilities is closed now. It will open tomorrow at 8:00 a.m. 

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