John Paras Furniture

D P. 

on Citysearch

6 years ago

I have had the best experiences with John Paras furniture. That's why I keep going back. From the time I walk through the doors and they are delivering to my home it's been very positive. Can't go wrong choosing to shop at John Paras furniture. 

Natalie H. 

on Citysearch

6 years ago

I had been searching for a livingroom set for almost a month after moving. I was waiting for that "ah ha" moment, and I searched multiple stores before being recommended to John Paras. I even went in and looked not feeling 100% with my choices until I explained to the salesman what it was I was wanting when I finally purchased my first couch. He took me right up front to a sectional I must have overlooked or didnt see it as it was. I sat down and had my moment, it is beautiful it color, the comfort is amazing, the cutest lit... read more

BethC29 

on Citysearch

11 years ago

I went into John Paras and looked at a sofa and loveseat that I was told were discontinued. Several months later, I went back in and decided to purchase a different sofa and loveseat. I was literally standing in front of these two items asking the salesman questions about them and telling him that I would purchase them. He then charged me for the purchase. Weeks later, the delivery men showed up...only they had the wrong sofa and loveseat. They had the ones I was told several months prior had been discontinued. So I called t... read more

Jim B. 

on Citysearch

11 years ago

So I see the ads from John Paras Jr. that says you are number one in customer service. I would disagree with that. A couple of years ago, we purchased a leather reclining sofa which was a floor model. After it was delivered, (3 days after delivery) we really felt it would not work for us. We came into the Sandy store, and choose a leather sofa that was $400.00 more and asked to exchange it. We were flat out told no. This was a floor model already. Your competitor gives us 30 days to decide if it is what we want. So, we have ... read more

Go Utes 

on Citysearch

14 years ago

Long Time Satisfied Customer – My wife and I started buying from John Paras Furniture about 8 years ago. 2 houses later, 1 dining room set, 2 full bedroom sets, couches and entertainment centers we are still very happy with our purchases. They don't sell cheap particle board furniture and they don't sell you stuff they can't deliver. I can't say they have never made a mistake, but I can say they always made it right. One time they were assembling a bed we had delivered and the delivery guy accidentally put a dent in the dryw... read more

doingmyhomework 

on Citysearch

14 years ago

Don't blame your customers for bad reviews – I understand why you would respond to spinerman's review (gquig is obviously connected to John Paras), but this kind of defense does not help a prospective customer (me) develop a better impression of your customer service. No customer should leave a store with a negative impression--no matter if you can't agree a deal and no matter what exchange occurred. Navigating interactions with customers is part of a sales rep's basic training. Trying to paint the customer in a bad light pu... read more

gquig 

on Citysearch

14 years ago

EXCELLENT STORE & CUSTOMER SERVICE – I have personally had nothing but FANTASTIC service and experiences at JOHN PARAS FURNITURE. I saw the previous review from "spinerman" and I feel like there is much more to this story that was not relayed. I have nothing but praise for this store and for John Paras himself as I have been helped by him in the store. He was extremely polite and helpful and I can only imagine that if the situation came to the owner asking this customer to leave that the "customer" was extremely out of line.... read more

Spinerman 

on Citysearch

14 years ago

John Paras himself has horrible customer service – We had our eye on a couch for several months. We even had a sales rep that we had been working with. He new how much we were interested in the peice. Finally it was mothers day weekend and I was ready to buy the couch. They were all out, except for the one on display for the past 4 months. Disappointed we said we would buy it if they would discount it considering the used condition and that we would have to clean it. They said 10%. My wife said to the manager, that we would ... read more