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690 Canton St, Westwood, MA 02090, Westwood, MA, 02090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is the absolute worst! I submitted 3 applications to withdraw my funds for financial and medical hardship and they keep rejecting me. These employees are brainless and do not have a clue of what they are doing. The P.O. Box address on the hardship request letter is an OLD ADDRESS. FedEx reported it as "Recipient moved." I spent $20 on shipping because I am in urgent need for the hardship withdrawal. This is the old address: John Hancock Retirement Plan Services, LLC, P.O. Box 940, Norwood, MA 02062-0940. DO NOT ... read more
Dave and Leticia have to be the most Incompetent individuals I have ever had to communicate with. I would advise choosing any other company than John Hancock.
Terrible company, useless employees. I couldn't collect my funds for months. I had to contact them 10+ times for any progress, and I still haven't received my money after a year, I've put in a claim with the department of labor. Don't do business with this company.
John Hancock Retirement Plan Services, LLC has a 1.1 star rating with 27 reviews.
John Hancock Retirement Plan Services, LLC is closed now. It will open at 9:00 a.m.
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