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John Hancock Retirement Plan Services, LLC

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About this business

Location details

690 Canton St, Westwood, MA 02090, Westwood, MA, 02090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.128 reviews
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Josh Kirschenbaum's profile image
Josh Kirschenbaum 
a month ago

When employees were making something like $9 and change an hour (poor) while working for Sam Ash Music, John Hancock decided it would be sensible to allow auto-enrollment into 401k's even though the company we were working for was arguably not paying enough for a large number of their employees to ever hope to retire. This company took part in what imho, would consider to be a technically legal scam of the poor 

Brandon D. Wood's profile image
Brandon D. Wood 
3 months ago

This company is the absolute worst! I submitted 3 applications to withdraw my funds for financial and medical hardship and they keep rejecting me. These employees are brainless and do not have a clue of what they are doing. The P.O. Box address on the hardship request letter is an OLD ADDRESS. FedEx reported it as "Recipient moved." I spent $20 on shipping because I am in urgent need for the hardship withdrawal. This is the old address: John Hancock Retirement Plan Services, LLC, P.O. Box 940, Norwood, MA 02062-0940. DO NOT ... read more

German Torres's profile image
German Torres 
4 months ago
Timothy Lah's profile image
Timothy Lah 
6 months ago
Patrick Scott's profile image
Patrick Scott 
6 months ago

Dave and Leticia have to be the most Incompetent individuals I have ever had to communicate with. I would advise choosing any other company than John Hancock. 

Frequently asked questions about John Hancock Retirement Plan Services, LLC

How is John Hancock Retirement Plan Services, LLC rated?

John Hancock Retirement Plan Services, LLC has a 1.1 star rating with 28 reviews. 

When is John Hancock Retirement Plan Services, LLC open?

John Hancock Retirement Plan Services, LLC is open now. It will close at 6:00 p.m. 

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