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John Hancock Retirement Plan Services, LLC

1.1

About this business

Location details

690 Canton St, Westwood, MA 02090, Westwood, MA, 02090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.127 reviews
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Brandon D. Wood's profile image
Brandon D. Wood 
2 months ago

This company is the absolute worst! I submitted 3 applications to withdraw my funds for financial and medical hardship and they keep rejecting me. These employees are brainless and do not have a clue of what they are doing. The P.O. Box address on the hardship request letter is an OLD ADDRESS. FedEx reported it as "Recipient moved." I spent $20 on shipping because I am in urgent need for the hardship withdrawal. This is the old address: John Hancock Retirement Plan Services, LLC, P.O. Box 940, Norwood, MA 02062-0940. DO NOT ... read more

German Torres's profile image
German Torres 
2 months ago
Timothy Lah's profile image
Timothy Lah 
5 months ago
Patrick Scott's profile image
Patrick Scott 
5 months ago

Dave and Leticia have to be the most Incompetent individuals I have ever had to communicate with. I would advise choosing any other company than John Hancock. 

David James's profile image
David James 
10 months ago

Terrible company, useless employees. I couldn't collect my funds for months. I had to contact them 10+ times for any progress, and I still haven't received my money after a year, I've put in a claim with the department of labor. Don't do business with this company. 

Frequently asked questions about John Hancock Retirement Plan Services, LLC

How is John Hancock Retirement Plan Services, LLC rated?

John Hancock Retirement Plan Services, LLC has a 1.1 star rating with 27 reviews. 

When is John Hancock Retirement Plan Services, LLC open?

John Hancock Retirement Plan Services, LLC is closed now. It will open at 9:00 a.m. 

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