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John Hancock Investments

1.4

About this business

Location details

30 Dan Rd, Wayzata, MA, 02021, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
1.422 reviews
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Harold Smith's profile image
Harold Smith 
a month ago

Horrible product all around. 

Dewy's profile image
Dewy 
a month ago
Michael Kerslake's profile image
Michael Kerslake 
2 months ago

WARNING: I thought John Hancock was a great company in the financial space and was surprised to see 1.5 stars but the reviews speak the truth. I didn't have choice the matter, John Hancock was my companies 401K institutional provider. Here is my experience. 401K/Roth enrollment was very difficult. So much that I provided this feedback: "Unfortunately, compared to competitors (Fidelity, Vanguard, Charles Schwab, and previously TD Ameritrade / Think or swim) John Hancock (JH) ranked last. The website design was basic, more dif... read more

Charlotte Chambers's profile image
Charlotte Chambers 
4 months ago

Worst company I have ever dealt with. I have been trying to get my IRA account transferred for over a month. They keep asking for more and more documentation. I am irate and at a loss of how to get this resolved. DO NOT FO BUSINESS WITH THIS COMPANY!!! 

Kelly Ann's profile image
Kelly Ann 
7 months ago

On-line app is junk. Would not let me set up my beneficaries. Made call to Customer Service. 1 1/2 hours later was told beneficaries would be set up within 3 days. 14 days later NO BENEFICARIES set up. Made another call. Customer Service just as useless as prior call. Could not set up on line. System failure. Go figure. 

Frequently asked questions about John Hancock Investments

How is John Hancock Investments rated?

John Hancock Investments has a 1.4 star rating with 22 reviews. 

When is John Hancock Investments open?

John Hancock Investments is open now. It will close tomorrow at 12:00 a.m. 

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