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JOANN Fabric and Crafts
- Retail
- Lancaster, PA
About this business
Stop into JOANN fabric and crafting store to explore all of your DIY needs! For nearly 75 years, JOANN has inspired creativity and self expression through project supplies and crafts that customers love. Browse our selection of scrapbooking products, beads, baking supplies, yarn and more to untap your creative potential. JOANN is your one stop shop for all of your creative passions. We have a great selection of sewing machines from top brands if fashion is your calling, and don’t forget to check out our holiday selecti... read more
Location details
838 Plaza Blvd, Lancaster, PA, 17601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
With the level of customer service provided here I can understand why they are filing for bankruptcy. The fabric I came here for said on the website that there was sufficient quantities here, however the lady behind the counter told me what was out wasn't enough out and wouldn't assist any further.
Went to get two fleece fabrics for a blanket, I asked for 2.5 yards and the lady said she had only 2. I said okay I saw an extra bundle above, is there anyway I could get that and she stated “only have 2 here and I’m not leaving the counter just to grab that when I have a line.” I was appalled from the attitude given to me when I was respectful the whole time and I said okay I’ll come back and I heard her go to the next customer say “I wasn’t trying to be snippy but”. Very poor customer service
Store has a great selection of yarn, but the anti-pill fabric was all on top of the blizzard and cotton fabric. I didn’t mind but when I approached the cut-counter, the employee, Kim, was BEYOND disrespectful. I approached very nicely as I could see the store was busy, yet when I asked her about grabbing anti-pill for me at the top shelf. She very bluntly said “I don’t know what you were looking at up there, but all our anti-pill is laid out.” I was extremely taken back by this and explained that a very small selection of an... read more
Has a nice selection of art supplies. Store is set up like labyrinth though.
They have everything a crafter is looking for, I spent hours in this store
Frequently asked questions about JOANN Fabric and Crafts
How is JOANN Fabric and Crafts rated?
JOANN Fabric and Crafts has a 4.2 star rating with 844 reviews.
When is JOANN Fabric and Crafts open?
JOANN Fabric and Crafts is open now. It will close at 9:00 p.m.
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