Conner Kay on Zillow
2 years ago
11/05/2018, 09:06 AM
Jen was originally a professional work recommendation from my employer which is a financial services / banking company. I immediately had trust there because my company thoroughly reviewed their partners for their home mortgage program. Ever since the beginning Jen has been great. She helped us get into our first home and then helped us sell it 4 years and 6 months later as we began to grow our family and need more space. Jen is patient and understanding with explanations and really took our wants, demands, and nice-to-haves to heart in her searches for what would work best for us.
We used the proceeds and the sale of our old house to be contingent on our down payment and purchase of the new one. Jen helped us navigate these hurdles as smoothly as possible. At times when it came down to clutch time, and the people that I had found to do an inspection or previous loan mortgage were unavailable, Jen's team of recommendations were readily available and I was extremely pleased with the kindness, professionalism, and work ethic of everyone involved. It seemed like my own customer advocacy team to help me get a good deal on the house and to get the best loan and rates possible.. if you need someone or even if you don't I would definitely check out Jen's recommendations.
On top of great recommendations Jen is quick to meet deadlines and fulfill all documentation needs and is flexible instead of pushy to our requests. Jen has many years of experience in this industry and has the full resources, support, and network of Coldwell Banker, and it shows. We went through all the right steps to list our previous house to be able to get an offer and know what we should be looking for, and when to offer for it. Jen has a saying that "what's supposed to happen, will happen" and while it might not be able to be true all the time, it was definitely true for the three transactions Jen has helped us through.
We really appreciate all the open houses, flexibility, navigating of any obstacles, professionalism, and kindness that Jen brings to the table. I would definitely recommend her to anyone needing an agent to represent them in the purchase, sale, or both of a property. Once a transaction is complete Jen is also there for related questions and follow ups and sends out market reports to let you know how the market is shaping up over time and also has a personal magazine.
I'm not sure what I first expected when I went looking for an agent -just hoping to get someone who was not in it only for themselves and to not get the bad end of a deal. Jen ended up being that and much more, very fair, and very cool to work with. Interested in our personal lives and how to be a great fit as an agent and to find us a great fit for our home. Jen certainly went above and beyond for us at her personal expense and time (including efficient multiple-site visits to understand the difference in pricing / market / and neighborhoods to help narrow down our best choices) If Jen wasn't our agent we truly feel like we would not have received as good of a deal on the sale of our property AND the purchase of the new property.. and in this market environment, we feel it's really great to be able to say that.
Thank you Jen! We hope to continue our friendship with you and will reach out to you for any future property transactions.