JD Sports

Benjamin Lewis 

on Google

2 days ago

I had a very disappointing experience with JD Sports Store #69 Town Center after purchasing a pair of Nike Air Max 90s on 3/27. After wearing the shoes, I noticed the heel area was defective. The issue wasn’t visible from the outside it was the material underneath the fabric behind the heel that constantly rubbed against my heel and would pull my sock down while walking. Because of this, I tried to return to the store on 4/7 to exchange them for the exact same pair. The young lady I first spoke with told me I would need to w... read more

Victoria Gonzalez 

on Google

a month ago

I came in to look for shoes and was never greeted. She was behind a pillar scrolling on her phone. When my sister asked for help finding a size, her attitude made it seem like we were bothering her. After I had already tried on four pairs, she finally mentioned she could grab a different size. It felt like us trying on shoes was an inconvenience. 

Nick Boyar 

on Google

2 months ago

Was in there Monday night and the staff was very rude and was just buy theses and if they don’t fit just bring them back they refused to let me use the fitting room I get it that they where about to close but they lost a sales because they wouldn’t let just try on a pair of pants that would take a minute or less and i thought the staff member was a little rude. I would put no stars if I could 

Daniel Hopson 

on Google

4 months ago

Absolutely horrible customer service. I was the only one in the store with a staff of at least 4 working. No one greeted me and I stood at the wall just waiting for someone to help. When someone finally saw me and made eye contact I watched them then argue between themselves on who would help me. I was more shocked than anything that not one had any pride in what they do. Service has always been bad but tonight felt more personal to me. Just don't understand why management doesn't correct these behavior issues.