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JD Sports
- Shoe Stores
- Grapevine, TX
About this business
Location details
3000 Grapevine Mills Pkwy, Grapevine, TX 76051, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you own this store and don’t mind loosing money because your staff leaves a line of 8 waiting with one register while three other employees sit around taking. Hope Kara is not your manager
I’ve been shopping at JD’s for years and have always had good experiences. Today, I visited the Grapevine location and, unfortunately, it was a completely different experience. The customer service was disappointing, and some employees came across as unfriendly and uninterested in helping. My advice to management: invest more time in customer service training and ensure employees who interact with customers, even the ones who call in with questions, understand the importance of professionalism and courtesy. As consumers, we ... read more
I had the best experience with this location. I came in today at closing and everyone was very helpful and did not rush me. The manager on duty I think her name was Andrea was very helpful. I’ll definitely be back. Thank you for making me feel like a valued customer.
Was going to spend $100 on a shirt. Waited in line for 15 minutes. There was an issue with the customer in front of me. Yet there was 4 other employees wandering around and chatting with others. They all saw me waiting in line. Why couldn’t they check me out. After almost 20 minutes I decided the purchase was not worth the wait.
Amelinda was amazing and very helpful!! Definitely coming back because of her.
Frequently asked questions about JD Sports
How is JD Sports rated?
JD Sports has a 3.7 star rating with 173 reviews.
When is JD Sports open?
JD Sports is closed now. It will open on Monday at 9:00 a.m.
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