JD Sports

Rachel P 

on Google

3 weeks ago

Had a really disappointing experience at the Deptford, NJ JD Sports. Tried to return a gift that had only been tried on once, and was told the shoes were "clearly worn" , which they weren't. The manager, Sierra, was extremely rude and dismissive, even saying "What do you want me to say?" before walking away. Very unprofessional customer service all around. 

Rachel Papaycik 

on Google

3 weeks ago

Had a really disappointing experience at the Deptford, NJ JD Sports. Tried to return a gift that had only been tried on once, and was told the shoes were "clearly worn" , which they weren't. The manager, Sierra, was extremely rude and dismissive, even saying "What do you want me to say?" before walking away. Very unprofessional customer service all around. 

T P 

on Google

a month ago

Purchased a sneaker from JD Sports at Deptford Mall for my brother 6/7. He went to wear the shoe the following day..he noticed they hurt and the leather was extra soft..was giving refurbished. Returned 6/14 to return..I wasnt aware there was a JD Sport in Phila as I wouldve returned the following day. I returned in box..paper and with receipt. However I couldnt return them because they claim they were damaged due to wrinkles on toe of leather. Its a soft leather Reebok so once you put your foot in the leather its no good. it... read more

John Wick 

on Google

5 months ago

So, I would suggest anyone with a child that may be liable to throw tantrums or cry excessively, and AUTISTIC, not to shop at JD SPORTS. I went there to buys shoes for my kids. My daughter was upset and wanted her way. Yes, my baby is autistic. She was crying, throwing her tantrum. I’m trying my hardest to keep her calm, still trying to concentrate on what I came to do. I literally had her in my lap or held her hand the entire time. She wasn’t destroying anything but was only throwing a tantrum. I literally had shoes to buy ... read more

Courtney Kashkin 

on Google

7 months ago

management and employees here are horrible. horrible customer service. my boyfriend bought me a pair of nike joggers for $45, we tried bringing them back with the tag and receipt because there was a gigantic rip down the leg. they told us they could not take them back and could not exchange them. things in that store are entirely too expensive for them to be doing this. their attitudes were horrible, and they had no interest in trying to even help us out. build a better team, the deptford team is horrible.