This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
JD Sports
- Shoe Stores
- Lubbock, TX
About this business
Location details
6002 Slide Rd M25, Lubbock, TX 79414, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great selection of shoes. But the absolute worst customer service I’ve ever experienced Found a pair of shoes I wanted (with no help from anyone) proceeded to flag someone down for me to get a size and pay. Then at checkout all the employees proceeded to argue for five minutes on who was gonna check me out. Ended up leaving without the shoes. Definitely better places to purchase sneakers in Lubbock
My name is Kylie can you help me please and sise 7 in th have and thank you
All around horrible customer service, and than had me walk out with boxes of shoes due to not having bags in the store.
Check your bank statement if you make a return. My money was never refunded. I went back to the store and they would not refund my money to the card. The employee that did the transaction made a mistake on their end the manager confirmed it. I asked for the regional manager's information and I was told no. Instead I was told to call an 800 to get my money back. Very unprofessional I think it's ridiculous that the store knows they made a mistake and they wouldn't apply the refund to my card. Take your money and business somew... read more
Very rude customer service. They tried to hurry us and asked us if we’re even buying shoes or were just trying it .Although the employees are all VERY UNPROFESSIONAL and RUDE we still ended up buying 3 pairs. Management should implement proper customer service we weren’t even trying on a lot just 3 shoes and employee was already very annoyed.
Frequently asked questions about JD Sports
How is JD Sports rated?
JD Sports has a 1 star rating with 3 reviews.
When is JD Sports open?
JD Sports is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com