This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
JD Sports
- Shoe Stores
- Grapevine, TX
About this business
Location details
3000 Grapevine Mills Pkwy, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Picked up a pair of shoes I liked at the front, no employees near by, store packed, they were my size, I tried them, liked them, went to the cashier, two employees at the desk, they both looked at me weird and they were like, no body helped you, I'm like, no, just get me the other pair and I can pay for them. Well you have to get someone to help you. So, I have to go back and find someone? One of you can't radio it for me? No. Then keep them, what a joke.
Antwon (salesperson: 0143939) was less than helpful and rather disrespectful. He walked by me 4 different times while I was standing at the cash register trying to exchange an item. This is after I had approached him asking if I could exchange the item. Noticed at least 5 different employees standing around not helping anyone. More employees than there were customers in the store and still no one seemed to want to help me out in a timely manner.
I noticed maybe 2-3 employees max helping out with customers, while the rest were just standing around the cash register and talking (which is the reason i’m not giving 5 stars). However, there was a nice worker who had just got done helping a customer and as soon as she saw me with a shoe she walked towards me. I’m not 100% sure what her name was, but I believe it was London. I think she was new and seemed a bit nervous, but she did an amazing job! I asked about the sizes they had available, and she was super helpful. She b... read more
jenaeh thank you so much for your help nadie más me ayudó solo tu gracias
The young man that was helping us was helpful, impatient but there was one lady, didn’t get to catch her name but as soon as I walked in the store, all she did was circle around us While we were trying on shoes. Looked me up and down, and my children with an unpleasant face felt pressured uncomfortable, and felt like it was racism towards me and my family. When my father picked up a shoe, she would look at us like we couldn’t afford it or steal .. The young man, I was helping us brought plenty of shoes out last pair. We need... read more
Frequently asked questions about JD Sports
How is JD Sports rated?
JD Sports has a 3.8 star rating with 164 reviews.
When is JD Sports open?
JD Sports is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com