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JD Sports

3.8

About this business

Location details

3000 Grapevine Mills Pkwy, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.8169 reviews
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Erick Rivera's profile image
Erick Rivera 
a month ago

Amelinda was amazing and very helpful!! Definitely coming back because of her. 

Dikie Maharjan's profile image
Dikie Maharjan 
a month ago

I’ve been shopping at JD Sports for a while now, and I’ve never had a bad experience—until today. My boyfriend and I visited the store, and while I don’t expect employees to greet us the moment we walk in, basic customer service should still be there. I was looking for a pair of Birkenstocks and asked one of the employees for help with sizing. In the middle of our conversation, he suddenly walked away to assist another customer without even acknowledging me. It felt dismissive and unprofessional. I then took the shoe to anot... read more

Viviana Gomez's profile image
Viviana Gomez 
2 months ago

Love when they greet you as soon as you walk in. A lot of other shoe stores don’t do that anymore 

Relaxx Your Mind Instantly's profile image
Relaxx Your Mind Instantly 
5 months ago

They have the dumbest employees working. I just left the store and was going to purchase shoes and told the guy helping me what size I was. He got the wrong size 3 times!!!! I was like I can't believe someone can be that stupid. I ended up just walking out. They were standing around watching and talking on thier headsets than getting the correct shoe size for me. Horrible service.I waited over 30 minutes then was so upset with their stupidity before i decided to just leave. I will not be returning to this location. The staff... read more

Ro Eli's profile image
Ro Eli 
5 months ago

Quit letting people in by a certain time on Christmas Eve. Uncalled for especially when there's still a bunch of people inside the store looking around. Employees at the door can't read people's mind and don't know if this person already knows what they are going to get. The person that didn't get let in could have possibly already had something in mind and been in and out before others that were still looking around trying to decide Very unprofessional and lack of customer service. I definitely will not be back to this loca... read more

Frequently asked questions about JD Sports

How is JD Sports rated?

JD Sports has a 3.8 star rating with 169 reviews. 

When is JD Sports open?

JD Sports is closed now. It will open tomorrow at 10:00 a.m. 

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