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J.crew Factory
- Clothing Rental
- Livermore, CA
About this business
Get classic J.Crew style from J.Crew Factory. Buy discount men's clothing, women's clothing, and kids clothing. Find great deals on sweaters, dresses, suits, shoes, accessories and jackets.
Location details
2618 Livermore Outlets Dr, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
J Crew Factory provided terrific customer service. Everyone was outgoing and proactively asked if I needed assistance. For me, I rather have folks ask then zombie by me. I do not mind if three different people ask if I need assistance. I would mind if staff walk by without an acknowledgement. The store was clean and organized. There were bargains and sale pricing. But they do not carry petite sizes in the shop. Bummer. However, I was told, that the online shop does.
I asked the cashier to check the price of an item. After she checked, I said I don't want the item. When I came home, I saw that I've been charged for that item. I called the customer service and asked them to refund me for the item I did not purchase. They refused. Stay away!!!
Im not super familiar with the brand. The visit to this location was such a surprise, the staff was very friendly and very helpful. Even the manager gave me some opinions on how to style some pants and look for the sizes (that they didn’t have in the store). Def one to come back!
Frequently asked questions about J.crew Factory
How is J.crew Factory rated?
J.crew Factory has a 4 star rating with 85 reviews.
When is J.crew Factory open?
J.crew Factory is open now. It will close at 8:00 p.m.
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