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J.crew Factory
- Clothing Rental
- Katy, TX
About this business
Location details
5000 Katy Mills Cir Suite 246, Ste 246, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Kae was so kind and helpful! She took the time to help me find the perfect pair of sunglasses and made the whole experience easy and enjoyable. Great customer service I really appreciated her help!
I’m very disappointed with J.Crew’s exchange policy. I came in simply to exchange the size of a dress I had purchased just the day before. I didn’t have the receipt with me, but I provided the last four digits of my husband’s credit card that was used for the purchase, hoping the staff could look up the transaction. Unfortunately, they refused to help without the card physically present. After waiting in line for nearly 10 minutes and explaining that my husband is currently traveling, I left feeling extremely frustrated. At ... read more
Friendly employees, well kept store
Poorly stocked and rude, unhelpful employees
Frequently asked questions about J.crew Factory
How is J.crew Factory rated?
J.crew Factory has a 4.2 star rating with 53 reviews.
When is J.crew Factory open?
J.crew Factory is open now. It will close at 9:00 p.m.
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