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J.crew Factory

4.3

About this business

Get classic J.Crew style from J.Crew Factory. Buy discount men's clothing, women's clothing, and kids clothing. Find great deals on sweaters, dresses, suits, shoes, accessories and jackets. 

Location details

8111 Concord Mills Boulevard #324, Spc 324, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.364 reviews
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JOSEPHINE LOCAL GUIDE's profile image
JOSEPHINE LOCAL GUIDE 
on Google
2 months ago

This is a good size J. Crew Factory store. It seems to have a pretty nice selection of merchandise. I feel like the one on Park Road in Charlotte has a bit more to offer but maybe I’m just partial to it & the outstanding customer service they usually offer. You can never go wrong in J. Crew fashion especially at a bargain. Happy Shopping Josephine Local Guide 

Sandra Pratts's profile image
Sandra Pratts 
on Google
3 months ago
A M's profile image
A M 
on Google
7 months ago

Consistent with the other reviews - the workers do not speak. There were 3 workers in the almost empty store and there was no attempt to acknowledge, ask to start a fitting room, nothing. They did speak to another customer, I’ll leave it up to you all to guess why. Once I saw that, I placed my items down and left. I will not spend my money where it’s not wanted nor respected. 

Maíra Murray's profile image
Maíra Murray 
on Google
10 months ago

Unfortunately, I went to this store today to buy a pair of pants and the saleswoman was extremely unprofessional, she passed me twice and didn't even look or speak to me, I was shocked by the poor service and lack of respect for customers, a huge, empty store and the rude saleswoman and unprofessional. The store needs to better train employees to provide good customer service. 

Takio Evans's profile image
Takio Evans 
on Google
a year ago

I would never spend my money here. Walked in past by the same employee three times and she never spoke nor even acknowledged that I was in the store. I lingered to see if she would and she didn't. Do the minimum at least...smh 

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Frequently asked questions about J.crew Factory

How is J.crew Factory rated?

J.crew Factory has a 4.3 star rating with 64 reviews. 

When is J.crew Factory open?

J.crew Factory is closed now. It will open at 10:00 a.m. 

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