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J.crew Factory
- Clothing Rental
- Chesterfield, MO
About this business
Location details
18517 Outlet Blvd Suite #203, Ste 203, Chesterfield, MO, 63005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Despite being the only customers in the store, no one bothered to greet us or offer assistance. Instead, we were met with nothing but uncomfortable stares and complete indifference. The lack of basic customer service was glaring and unacceptable. We felt unwelcome from the moment we walked in and left shortly after. This was a poor experience and not one I would recommend to anyone expecting even minimal professionalism or courtesy.
No one greeted me or my friend. No one asked if we needed help. We just go awkward stares and we were the only ones in the store. Not impressed with the service, so we letf.
Really great service at J. Crew Factory! It is close to my work, so it's easy to make a trip out during my lunch break! The clearance section is amazing here. Associates were friendly to me. I will return!!
Disappointed with the lack of kindness & attentiveness. No one greeted. No one offered to help. Plenty of people around, but not one… One gal zumied around and didn’t bother to say excuse me, to greet, smile, or offer any help. Offputting.
They were very nice and helpful even gave recommendations due to them not having the size I needed.
Frequently asked questions about J.crew Factory
How is J.crew Factory rated?
J.crew Factory has a 4 star rating with 64 reviews.
When is J.crew Factory open?
J.crew Factory is closed now. It will open at 10:00 a.m.
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