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J.crew
- Clothing Rental
- Durham, NC
About this business
Location details
6910 Fayetteville Rd Space 155, Spc 155, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
It’s well documented how J. Crew has been on a corporate roller coaster for years, constantly changing strategy, leaving shoppers never knowing what to expect. But I must say that in June 2026, the quality and style were pleasantly surprising. Keep it up, please.
The Southpoint Mall store NEVER fails to fail! I needed to return 3 pairs of pants - still in the package, in stock, and current - but missed the 30 day return window by a few days. The assistant manager, Brent, very rudely refused to credit my account, citing “policy,” and told me I’d have to call the help desk. The J Crew help desk was super helpful and took care of my issue immediately, apologizing for the local store’s refusal to help. They stated that the store could have easily made an exception and apologized for the ... read more
I had a very poor experience. The associate I dealt with was not considerate at all — he did not even attempt to process my return, and this was already a week in. He made no effort to communicate or resolve the issue
Great store with great collection! Gracey helped me sooo much today! Give her a promotion or a raise!
Frequently asked questions about J.crew
How is J.crew rated?
J.crew has a 3.2 star rating with 52 reviews.
When is J.crew open?
J.crew is open now. It will close at 9:00 p.m.
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