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J.Crew

3.8

About this business

Location details

1604 S University Dr Suite # 503, Ste 503, Fort Worth, TX, 76107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.852 reviews
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German Muñoz's profile image
German Muñoz 
5 years ago

Bad customer service, ended up not buying anything and walking off to not want a scene escalated that the employee wanted to start. 

Mary Schneider's profile image
Mary Schneider 
5 years ago

Very rude and unprofessional associate. May have been manager. 

Gina Laxson Jones's profile image
Gina Laxson Jones 
recommend  Recommended
5 years ago

Awesome team and love Jcrew 😍 

Valerie Crapeau's profile image
Valerie Crapeau 
recommend  Recommended
5 years ago

Received my order today. Two pair of shoes for the holidays! Very disappointed when order arrive with a pair of shoes that I didn’t order! What a hassle. Don’t you just hate when you make purchases online and the folks putting together your order can’t get it right! 

Maria Regina Tioseco Limchayseng's profile image
Maria Regina Tioseco Limchayseng 
recommend  Recommended
6 years ago

Excellent staff and customer service! 

Marisol Serrano's profile image
Marisol Serrano 
recommend  Recommended
6 years ago

es una excelente compañia yo trabajo ahi en la plaza las americas en san ysidro y estoy sumamente orgullosa de tener esta oportunidad de trabajoo💕 

Marie Santoro's profile image
Marie Santoro 
6 years ago
Melissa Randall's profile image
Melissa Randall 
recommend  Recommended
6 years ago

J. Crew is the ideal place for some great Christmas gifts and fabulous quality finds. Gather with a few good friends for a night out of shopping with some Christmas cheer you won’t be disappointed. Garden City and J. Crew is the place to be this holiday season. 

Adrienne Zegers Powell's profile image
Adrienne Zegers Powell 
6 years ago

I emailed customer service 3 times, messaged them via FB, and called 3 times (hanging up each time after waiting for over 25 mins for a rep to answer) - and have received NO RESPONSE regarding a return order that was received by your Returns Dept on Nov 17, 2018 and has yet to be processed over a month later. I WANT MY MONEY BACK. 

Frequently asked questions about J.Crew

How is J.Crew rated?

J.Crew has a 3.8 star rating with 52 reviews. 

When is J.Crew open?

J.Crew is closed now. It will open at 9:00 a.m. 

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