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JCPenney Portraits
- Arts & Entertainment
- Virginia Beach, VA
About this business
Location details
701 Lynnhaven Pkwy, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 11:00 a.m. to 3:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My husband and I came here to take some maternity pictures and our photographer was April. April was very easy to work with she allowed us to choose any kind of pose we wanted and allowed us to be able to have full control with our photoshoot and she was so nice and such a joy ! We got our pictures back the same following day and the pictures came out beautiful. My husband and I definitely plan on coming back here again and using her in the future. I would definitely recommend anyone to go to her and plus the prices on the p... read more
Everything seems good until you get here wait 2 & a half hours to take a 5-10 minute picture. They are understaffed knowing they have a bunch of photos booked for different times. Again 2 & a half hour wait is crazy. Make you rethink even booking or taking pictures at JCPenny
My family showed up on time for our booked appointment, actually 5 mins earlier, but still had to wait 2 hours for our session. They kept skipping us for people with an appointment later but with less family members. We asked the cashier that checked us in at the front twice if they forgot about us. She kept telling us that we were next, and then another 30 minutes would go by and nothing. Eventually the lady we kept asking had to step back from the front desk and took us to the front room and was a little loss handling the ... read more
Overall, customer service was 10 out of 10 Max gave us our full experience being first time family portrait. Staff was amazing tonight. I think customer service very helpful. Loved how Max treated us as a family and gave us our best Pictures/portraits for our family home
UPDATE: We paid $14 for a groupon and had to pay $10 more in person for whatever processing fees I am highly upset and do NOT recommend working with LifeTouch and JCPenny Portratis going forward. We received our photo cards and the text was missing, several photos including the back image and message for the holidays also were not provided. My review was somehow removed, so I wanted to make sure this was recorded and communicated appropriately. We booked our photocard appointment for 6:15 PM and arrived early at 6 PM for our... read more
Frequently asked questions about JCPenney Portraits
How is JCPenney Portraits rated?
JCPenney Portraits has a 3.7 star rating with 92 reviews.
When is JCPenney Portraits open?
JCPenney Portraits is closed now. It will open at 11:00 a.m.
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