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JCPenney Portraits

2.5

About this business

Location details

290 E Via Rancho Pkwy, Escondido, CA, 92025, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.559 reviews
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Sidd R's profile image
Sidd R 
a month ago

Disappointing Experience - 9-Year Loyal Customer For the past nine years, our family has visited JCPenney Portraits every December. Unfortunately, this year was the worst experience we have had to date, despite it being the most expensive. Our photographer appeared to be untrained; she offered no guidance on posing and provided no feedback on the quality of the shots as she took them. To make matters worse, the front desk representative seemed focused solely on the transaction rather than customer service. Even with a Groupo... read more

Sidd R's profile image
Sidd R 
a month ago

Disappointing Experience - 9-Year Loyal Customer For the past nine years, our family has visited JCPenney Portraits every December. Unfortunately, this year was the worst experience we have had to date, despite it being the most expensive. Our photographer appeared to be untrained; she offered no guidance on posing and provided no feedback on the quality of the shots as she took them. To make matters worse, the front desk representative seemed focused solely on the transaction rather than customer service. Even with a Groupo... read more

Sidd R's profile image
Sidd R 
a month ago

Disappointing Experience - 9-Year Loyal Customer For the past nine years, our family has visited JCPenney Portraits every December. Unfortunately, this year was the worst experience we have had to date, despite it being the most expensive. Our photographer appeared to be untrained; she offered no guidance on posing and provided no feedback on the quality of the shots as she took them. To make matters worse, the front desk representative seemed focused solely on the transaction rather than customer service. Even with a Groupo... read more

Stephanie Prera's profile image
Stephanie Prera 
a month ago

Two days before Christmas and had to wait awhile but glad they had openings since I waited till last minute to find something. I wish I remembered their names but the girl at the front and the photographer were amazing and so patient. I hope their boss does something nice for them because they did not let the craziness or rude entitled people get to them. The young man who was behind the camera was working a different shift than he had planned and the girl has a 5 month old at home so I truly appreciate them especially since... read more

Stephanie Prera's profile image
Stephanie Prera 
a month ago

Two days before Christmas and had to wait awhile but glad they had openings since I waited till last minute to find something. I wish I remembered their names but the girl at the front and the photographer were amazing and so patient. I hope their boss does something nice for them because they did not let the craziness or rude entitled people get to them. The young man who was behind the camera was working a different shift than he had planned and the girl has a 5 month old at home so I truly appreciate them especially since... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.5 star rating with 59 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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