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JCPenney Portraits

3.0

About this business

Location details

17710 La Cantera Pkwy, San Antonio, TX, 78257, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.052 reviews
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Alicia Mills's profile image
Alicia Mills 
on Google
a month ago

Richard was so helpful and knowledgeable about photography. He was also willing to let us book an extra session rather than 1 long one which was what was originally scheduled Best customer service EVER And Dolores the manager is super awesome too. She’s been taking my kids pix for about 10 years now. Does an awesome job! 

Rogerio Ruiz's profile image
Rogerio Ruiz 
on Google
5 months ago
Amira Dadzie's profile image
Amira Dadzie 
on Google
5 months ago

Please spend your hard earned money somewhere else especially when it comes to portraits. This store location (Rim) have the most rudeness person managing the portraits department. I took pictures amd paid for it and never got it. Few calls to the store proved futile and when l called the last the lady at the portraits department just said l am busy l, l will call you back and hang up. Extremely very poor customer service Please don't use JC Penny at the Rim spend your money where you will be treated and respected like a cus... read more

Narges Shahmohamadi's profile image
Narges Shahmohamadi 
on Google
6 months ago
Brittany Branham's profile image
Brittany Branham 
on Google
7 months ago

The photographer was really nice. The photos turned out okay. The photo shoot itself was rushed, some of the final pictures had family members with eyes closed. The photographer did her best with what she is given, the time she’s was allotted. The check out process was not great. We were rushed to choose photos. The lady at check out seemed like she didn’t have time to explain what we were paying for. At one point my husband stopped the lady and asked her to explain and the lady was pretty rude in her tone and demeanor. I th... read more

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3 star rating with 52 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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