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JCPenney Portraits

3.0

About this business

Location details

11801 Fair Oaks Mall, Fairfax, VA, 22033, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.074 reviews
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C Y's profile image
C Y 
a week ago

Positives: I made a reservation and used a Groupon, and that experience was easy. We were in and out in an hour for portraits of my toddler. The staff were friendly. The photographer was nice to work with. Negatives: the backgrounds are so cheap. I hoped for a seamless background, but as other reviews show (as does the JCPenney website, tbf), it just looks like a wall in a random room. The main problem is that backgrounds are scuffed and stained, which they do not edit out. All the photos we bought have large, noticable wate... read more

Mary Mwanyuma's profile image
Mary Mwanyuma 
2 months ago

I paid 200 dollars on the picture but the pictures are not nice .photographer in far Oaks mall in fairfax .Im not happy with the work she did.she edit my pictures horribly and put some color on it..I have a member ..springfield mall take me great pictures with great price. Fair Oaks mall changes me 200 dollars and the pictures are horribly taken. I need to speak with the manager jcpenney Fair Oaks mall portraits. Im not happy with what she did with my pictures 

Tiffany Nguyen's profile image
Tiffany Nguyen 
2 months ago

We made an appointment for an anniversary photoshoot at JCPenney Portraits, and it turned out to be such a fun experience! Our photographer, Alex, was very friendly and attentive from the start. He took the time to ask about the theme we had in mind before the session began. We told him we wanted to recreate the infamous “awkward couples” photos, and he completely understood the assignment! Alex guided us through the poses and gave clear instructions so we could get the exact look we were going for. We asked, and he absolute... read more

Trevor Leone's profile image
Trevor Leone 
5 months ago

my photographer was short 

Julia Lara's profile image
Julia Lara 
5 months ago

My family always always come Here and always have had a great experience except for today. I understand we have little kids but the photographer was super rude and had zero patience. Made every one feel supper uncomfortable. If I repeat this process I would not have the same photographer 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3 star rating with 74 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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