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JCPenney Portraits

2.9

About this business

Location details

360 Gateway Dr, Brooklyn, NY, 11239, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.997 reviews
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Joel K's profile image
Joel K 
on Google
a month ago
Nizam Safi's profile image
Nizam Safi 
on Google
7 months ago

This place is an absolute rip-off, if you don’t take the pictures from them with a high mark up cost and choose the digital option, they will send low resolution, highly pixelated images. I choose this option because I work at a print center and the images were not a quality by any 2024 camera.They absolutely know the scheme to suck the money out of your wallet. 

Melanie Nunez's profile image
Melanie Nunez 
on Google
8 months ago

I’ve been coming here for years but this time around was overall terrible, I showed up early for our holiday pictures and was told there were 3 parties ahead the wait time would be 30-45 minutes. We waited 1 hour and 30 minutes. When we finally were getting our photos taken I expressed to our photographer France M that my toddler is Autistic to please be patient especially after the long wait. She was not patient in fact seemed irritated. The photos she took of my daughter were blurry only 2/3 of the pictures were decent. I ... read more

Karenina l's profile image
Karenina l 
on Google
a year ago

Terrible place. The lady who was taking pictures today was awful, she couldn’t get a single shot right, unable to get a decent picture of my daughter and got mad because she didn’t stay still. Do you know what is a 2 years old???? If she is unable to work with kids JUST SHOULD NOT BE WORKING THERE. She gave us little time. At the end almost 300 dollars for pictures are better taken with my cell phone. PLEASE think twice before wasting your money here. 

AILERU ZULAYKHAH's profile image
AILERU ZULAYKHAH 
on Google
a year ago

I could have used my iPhone to take my birthday pictures. The pictures quality was bad. They need to upgrade the cameras. Pictures were blurry. We asked for a frame instead of them to state that the frame size won’t fit the picture. Instead they printed the picture with my husband head cut halfway. We returned it and the second time they cut the bottom and our legs didn’t show. I just gave up. They need to stop hiring amateurs and get new cameras. The service offered is a rip off 

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.9 star rating with 97 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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