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JCPenney Portraits

3.4

About this business

Location details

Center Mall, 331 Brandon Town Center Dr #331, Brandon, FL, 33511, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.487 reviews
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Ranyouri Senia's profile image
Ranyouri Senia 
on Google
2 weeks ago

I had my session with Alexis and she was the absolute BEST! Not only was she professional she was so great helping me into the different poses (I had no idea what to do.) Thank you Alexis for going above and beyond with my photo session you made my day! 

Janell Edmondson's profile image
Janell Edmondson 
on Google
3 months ago

THIS REVIEW IS BASED ON MY MOST RECENT VISIT TO BRANDON LOCATION I have been using JCPenney Portraits for years and am even a Perks member. I have had great experiences but these last two encounters has caused me to never book at Brandon again. I booked a session for my family of 7 Nov 30th trying to avoid the holiday crowd.(We go every year) When I originally booked there were lots of available time slots. I checked back the night before and it was the same so I thought I was good. I pulled up at 11:33 my appointment and ar... read more

Isa “isa” Hoofnagle's profile image
Isa “isa” Hoofnagle 
on Google
3 months ago

The staff at this location are so wonderful and talented. Our pictures turned out great, and they were very helpful in answering our questions. Could not recommend more! 

Safa Grey's profile image
Safa Grey 
on Google
3 months ago

I use JCP portraits every year and I’ve always loved them but yesterday was different. I have never in my time with jcp waited an hour to take photos at my scheduled time. Even around the holidays. It seems they now schedule multiple ppl at the same time. Yesterday was chaos and with a newborn and 2 other little kids, they were getting sleepy and hungry by the time we were seen. I respected jcp’s time by showing up at the appointment at the allotted time. I also expect them to respect the time of the customers as well. The o... read more

Jennifer tavarez's profile image
Jennifer tavarez 
on Google
3 months ago

I would not recommend going here , Customer service was not great , we went in we had an appointment , I arrived 2 min late and was told we had to be pushed back to the next available and they were already super delayed . There was no type of care for anyone’s time . Everyone there had waited over an hour and half for pictures .not sure why they were so delayed when there are appointments . I was finally asked what background I wanted , and then still waited another 1/2 hour to see that a family who came after with a later t... read more

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.4 star rating with 87 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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