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JCPenney Portraits

3.6

About this business

Location details

14301 Burnhaven Dr, Burnsville, MN, 55306, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.648 reviews
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Amanuel Bahlibi's profile image
Amanuel Bahlibi 
on Google
a month ago

We made appointment at the website and they canceled at zero minutes to the appointment time un respected women to the website. No good at all 

John Becker's profile image
John Becker 
on Google
2 months ago

Shannon was extremely professional, an amazing photographer and clearly talented at not only managing the clients but managing the business side of things. I’ve had bad experiences with independent photographers. So this was nice to have the ability to schedule online, and know my time was going to be rewarded with excellent photos. 

Tiana Evans's profile image
Tiana Evans 
on Google
4 months ago

I definitely felt the rushed experience. We spent a lot of time waiting so by the time it was our turn to accept photos I didn't even take a lot of time looking over them. I just paid $200 for digital package and left. Got home and looked them over and they are just awful. They hadn't let us pick a background so everything was just beige and looked like they were taken in an empty living room. These are supposed to be for my son's graduation announcements! I just bought pictures that are supposed to be going out to people al... read more

Amina Shuriye's profile image
Amina Shuriye 
on Google
6 months ago

If I could give this place zero stars, I would, based on my frustrating and unprofessional experience at the Barnesville location. I had a prepaid appointment for a work headshot, and my photographer was Sherry, who claimed to be the manager. From the moment I arrived, Sherry was unfriendly and lacked any welcoming demeanor. The session felt rushed—she took less than two minutes to snap a few photos, provided no feedback, and didn’t ensure the photos looked professional or presentable. When I expressed that I didn’t like any... read more

Subramanya Kuppahalli's profile image
Subramanya Kuppahalli 
on Google
7 months ago

Good experience getting family pictures taken. Not so good experience with the staff unwilling to give us some additional time. We lost 15 minutes due to traffic. But they’re unwilling to spare 2 min to take 1 extra group picture at the end. 

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.6 star rating with 48 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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