JCPenney Portraits's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Portraits

2.7

About this business

Location details

6910 Fayetteville Rd #600, Durham, NC, 27713, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
2.796 reviews
Select a rating
Remilekun Mabo's profile image
Remilekun Mabo 
on Google
4 weeks ago

It was a bit difficult to locate, though it was beside Belk. But it was tucked in an angle. You would need to ask for the studio once inside except you have time to lounge around to figure the photo booth. 

Iru Paudel's profile image
Iru Paudel 
on Google
2 months ago

Horrible service and the picture qualities were worst than phone pictures 

Ann N's profile image
Ann N 
on Google
2 months ago

OK, I get it JCPenney’s around the country are going out of business, however, this has given employees a chance to try to scam people out of whatever dollar or penny they can. The studio apparently created their own $100 minimum on photo packages, regardless of the photo session charge, you HAVE to spend no less than $100, I asked him where this new rule was, they said nowhere actually, it’s just because they’ve been taking budget cuts and management doesn’t care so they have to make up their money somewhere???? so for warn... read more

asured l's profile image
asured l 
on Google
2 months ago

Appt for 1:15 pm but wasn't called back until 3pm. Grad photos was rushed with no close up cap n gown pics. Poses were not it. Example: graduate sign in front of face or on head. I informed staff I did not like pictures but they didnt care. Waste of money! 

Mary Afani Ruzik's profile image
Mary Afani Ruzik 
on Google
2 months ago

Our appointment didn't start until 45 minutes past the scheduled time and I don't have to tell parents how frustrating that is with a toddler. Not pleased with the images. I would have preferred to have been called and told there was a delay and been offered to reschedule instead of ruining our afternoon for very disappointing photos and I do feel like his temperament was better before he had to miss lunch, nap and wait 45 minutes in a hot waiting room and would have been better photos 

View all google reviews

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.7 star rating with 96 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com