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JCPenney Portraits

3.4

About this business

Location details

700 W 14 Mile Rd, Troy, MI, 48083, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.471 reviews
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Riona Barnes's profile image
Riona Barnes 
3 weeks ago

Had a great experience with Zoe. She was very patient with my family and getting 6 month pictures for my baby. She kept him engaged and smiling. 

DeAndre Riley's profile image
DeAndre Riley 
2 months ago

So Zoey is hanging up on people because she was caught in a lie. Trying to reschedule appointments because she wanted to leave early. SMH 

Seog-Chan Oh's profile image
Seog-Chan Oh 
2 months ago

Do not use it. Shutterfly does not allow me to reset the account password to receive my photos, blaming engineering issues. This has been the worst user experience I have ever had. I ultimately lost $100.68. 

Avery Obrien's profile image
Avery Obrien 
3 months ago

We did awkward family photos. They turned out AMAZING! The photographer was amazing, making everything smooth and helped plan around life’s problems! She did incredible. Would book again immediately 

S H's profile image
S H 
3 months ago

So I had my daughter come here for Christmas pictures. That experience was fine. No issues. Loved how the pictures turned out! But At check out I questioned the total because it seemed high. He said that’s your session fee and taxes. I should’ve had him show me but I blindly took his answer. Went home and saw my emailed receipt. I was charged for 2 sessions fees when it should’ve been one. Called up there and Justin was who I talked to was very respectful and kind but he said they were super busy and his manager wasn’t avail... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.4 star rating with 71 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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